I told you in this journal that I bought a laptop on Monday. I was happy. My main computer was being looked at by a computer geek, and if he couldn't fix it, someone else could. Or, I'd have a good excuse to order another desktop from Dell.
My brand new laptop was serving me well. I un-installed the 60-day free trial of Norton anti-virus and in it's place, installed AVG, a free antivirus I've used for years. I also installed the free firewall I always used with no problem.
Then I installed the software for the GPS system we bought Monday.
Some time Wednesday, I turned on my laptop and it no longer connected to the Internet. It also refused to shut down, part of the time.
I tried and tried, and then called my cable provider. The tech guy said my computer wasn't recognizing my modem. He suggested I re-install my cabel-modem disc. I tried that. Nothing happened.
Today I took the Compaq laptop back to Circuit City, and they let me choose a different laptop. I didn't have the box the Compaq came in, but nevertheless, I was allowed to trade it for a different computer. I came home with a Toshiba this time.
There are things I prefer about this laptop anyhow, and I did pretty much the same things as I did with the Compaq: uninstalled the trial antivirus and firewall, installed my AVG and Zonealarm firewall, added the GPS. Rebooted at a command after updating Adobe Reader, and guess what? When the notebook computer came back on... there was no Internet connection detected!
I could have cried. After rebooting a couple of times, I got my connection back, which is why I'm here typing this. But I'm scared, now, to turn off the computer!
Obviously the computer I returned wasn't faulty; it was something I did. But what?
I never had this problem with my Dells, nor my Gateways.
I will say, though, that the Circuit City people were obliging and polite. And much more accessable that Dell would have been.
I'm signing off, but not turning my notebook computer off tonight. Wish me luck.